How Fox Trail Is Responding to COVID-19
Dear Residents, Families, and Visitors:
Our team at Distinctive Living is happy to report that COVID-19 cases are dropping across the country. Because of these decreasing cases, we will be adding back some of the programs that many of you have looked forward to over the years. These programs include restaurant outings, guest dining, and social events revolving around food and drinks. We are excited for these programs to return, but please know that if we have COVID-19 cases in the community, we will have to put certain events on hold until the community is COVID-19 free.
Safety is our number one priority, so we will continue testing our associates every two weeks for COVID-19 and require our associates to wear masks while working in the community. We will also continue to screen visitors, associates, etc.
Since there is very little new COVID-19 information to report, we will be discontinuing this COVID-19 weekly update. Despite the discontinuing of this weekly update, we will still ensure any new information related to COVID-19 is communicated to you. We understand the importance of keeping you informed.
Feel free to reach out to your community director team if you have any questions regarding community events and offerings. They will be happy to assist you.
We are excited to see you and spend time with you in our dining rooms. We hope to see you soon!
The health and wellness of our residents, associates, and family is our number one priority. Vaccinations, mask-wearing, hand washing, and social distancing will help protect our loved ones and yours. We thank you for your continued support of these measures.
DISTINCTIVE LIVING COVID GUIDELINES
Here are the measures we have put in place to care for our residents in a safe and healthy environment.
All community associates must wear masks during their shift and gloves while providing direct care to residents. Associates are required to wear an N95 mask, face shield, gown, and gloves if there are respiratory symptoms of unknown cause or a suspected or confirmed case of COVID-19. We have also returned to every other week testing of associates until further notice.
All residents are required to wear masks when they are not inside of their apartment.
Residents receive a daily COVID-19 screening for the identification of symptoms listed by the CDC. Residents leaving the community will be screened upon their return.
Arriving visitors must wear masks and receive a screening and temperature before being eligible to enter. All visitors must comply with the visitation policies and procedures in place.
We are also making sure that our environment remains clean by cleaning all high-touch surfaces multiple times a day with EPA-approved products used to fight against SARS-CoV 2, the novel coronavirus that causes the disease COVID-19.
Please contact our Support Center at any time if you have questions or concerns. We want to help you feel more at ease during this time.
We will provide notification within 24 hours to our residents, the healthcare power of attorney, and our associates if anyone in our community tests positive for COVID-19. We will provide this communication by phone call and also send an email. If you are the healthcare power of attorney, please make sure you speak with any other family members that you want to notify. We greatly appreciate your help with this communication.
We thank you for your cooperation and for allowing us To Welcome, To Care, and To Serve our residents.
Setting New Standards
SERVICES & EXPERIENCES
Residents can feel at home by taking advantage of our array of luxury services, amenities, and experiences designed to be enjoyed with friends or in one’s own company.
Our dining experience is just that – an open-kitchen concept that allows our residents to savor the memories of preparing home-cooked meals. Our staff takes great pride in shopping for fresh ingredients, seasonal choices, and concentrating on resident favorites.